As I have mentioned, I am a huge fan of a book named Crucial Conversations.
G2A Crucial Confrontations
Now thanks to a co-worker, I have found another similar book to promote. It is called "Difficult Conversations - How to discuss what matters most" by Stone, Patton & Heen. It is a relatively easy read with lots of examples and specific usable advice.
Any thoughts from the readers regarding what they have learned about holding those Difficult Conversations that many either "fight during or run from"? I personally believe that fighting / running only deepens the conflict over time. If you are delaying or reliving the same discussion with someone you care about, this is definitely worth a read.
Difficult Conversations - 3 Conversations
Difficult Conversations - Checklist
Difficult Conversations - Summary 1
Difficult Conversations - Summary 2
Difficult Conversations and Law Libraries
Saturday, January 23, 2010
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